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Rawpowders Reviews 244

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TrustScore 4 out of 5

3.8

Fitness and Nutrition Service
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Rated 2 out of 5 stars

I have ordered from raw powders before and paid for the express shipping (rather expensive by the way). It arrived pretty quick and I was satisfied with the product. However, I placed a larger order on the 16th of February (19 days ago) using the free shipping my order qualified for, and my order had been ‘processed’ since then. I have contacted support twice with no reply. (UK delivery) I shouldn’t have to pay £16 to receive my order faster than 3+ weeks (still not shipped) 2 stars rather than 1 as my first order was satisfactory.

Rated 5 out of 5 stars

Absolutely Fantastic company. Fast shipping, Excellent quality products, good customer service, great website(s*), discounts all the time too. Can't say a single negative word, and I've been using them for a year. I'd only be afraid that more positive publicity would make their products run out faster (they restock diligently in case one wonders) so I almost feel I shouldn't be leaving this review! But honestly, a really good company all round, and that's rare nowadays. I recommend them Highly.

* they have a UK site, and an EU site, I've actually used both, though I usually use the UK one so hence my review for them.

Rated 4 out of 5 stars

always had a good experience in the past and have purchased multiple times but lately their is a website has an issue stopping the free delivery.
i emailed but didnt get a response, after a week they closed my ticket so reached out via facebook who said their IT would look at it later that day. 2 days later and still not working. ive been trying to place an order for 11 days 😳
update: placed an order and had incorrect postage refunded. website issue resolved later. looking forward to receiving my order

Rated 1 out of 5 stars

My husband took Phenibut for the first time at the weekend to help with anxiety.
It almost killed him. He collapsed, had a respiratory arrest in the ambulance and had to be observed on the acute care ward through the night where he continued to have breathing difficulties. It is easy to overdose because the dosage instructions are not clear. This is because tolerance develops quickly (within weeks) so users have to up their intake quickly to feel the effect. The hospital print out from Toxbase on Phenibut states it is a ‘highly toxic substance’.

Company details

  1. Fitness and Nutrition Service

About Rawpowders

Written by the company

RAW POWDERS™ offers highest quality food supplements for cognitive and overall wellness. Our range includes nootropics, superfoods, vitamins, sports nutrition & more. By choosing RAW POWDERS™ you can be sure that all our products are made from scientifically proven, pure ingredients. Take your wellbeing to the next level with RAW POWDERS™ 💚


For the convenience of our customers, you can shop in your native language at: rawpowders.co.uk, rawpowders.com, rawpowders.de, rawpowders.se, rawpowders.es, rawpowders.lt

Contact info

3.8

Great

TrustScore 4 out of 5

244 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 2 out of 5 stars

Ridiculous shipping time

I have ordered from raw powders before and paid for the express shipping (rather expensive by the way). It arrived pretty quick and I was satisfied with the product. However, I placed a larger order on the 16th of February (19 days ago) using the free shipping my order qualified for, and my order had been ‘processed’ since then. I have contacted support twice with no reply. (UK delivery) I shouldn’t have to pay £16 to receive my order faster than 3+ weeks (still not shipped) 2 stars rather than 1 as my first order was satisfactory.

Date of experience: March 08, 2025

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Rated 2 out of 5 stars

Bad customer service

Bad customer service.
The parcel has not been delivered for 5 working days and no one can answer what is wrong?
Prices have also increased significantly, probably need to look for another store...

Date of experience: December 06, 2024

Rated 5 out of 5 stars

Fantastic Product and Service

Fantastic user experience I had an issue with DPD delivering my product to the wrong address and forging my signature,I sent Rawpowders an email and they resolved the issue immediately,very impressed with this company both products and service are outstanding.Well done I will order again.Thank you

Date of experience: November 30, 2024

Rated 4 out of 5 stars

slow to resolve website issue

always had a good experience in the past and have purchased multiple times but lately their is a website has an issue stopping the free delivery.
i emailed but didnt get a response, after a week they closed my ticket so reached out via facebook who said their IT would look at it later that day. 2 days later and still not working. ive been trying to place an order for 11 days 😳
update: placed an order and had incorrect postage refunded. website issue resolved later. looking forward to receiving my order

Date of experience: September 25, 2024

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Reply from Rawpowders

Very sorry about that from our side. For everybody this does seem to work, currently we are unable to identify what could have caused this anomaly to you. As talked with you personally we do agree to compensate the shipping cost for you if you place an order until we will find the IT issue and it will be fixed.

Rated 1 out of 5 stars

Unable to review products

I tried to review their CBD tablets, but was unable to. The website states that "review must be between 0 and 0 characters long"!

I contacted Rawpowder's support about the issue, but they discarded my email as spam!

This makes me wonder if their reviews are fake.

Date of experience: September 18, 2024

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Reply from Rawpowders

Thank you for letting us know! Seems that after new update on the shop system there was an IT bug that was resolved now. You can leave your review now it should work :) . Very sorry that this was overlooked by our IT department. Hope this solves the issue. The reviews on the shop are real, some from very happy customers some from not. We will be waiting for your review.

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Rated 5 out of 5 stars

This shop is great

This shop is great. Deliveries are fast and well-packaged, and the quality of items is excellent. On top of that, it's often possible to get good deals on selected items. Recommend.

Date of experience: January 04, 2024

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Rated 5 out of 5 stars

Expect a 5 star experience.

Always happy with their products. Speedy UK delivery and overall customer service.
Products are well packaged. Directions are clear on how to use the supplement ordered.
I will always be going back to them

Cheers guys!

Date of experience: November 30, 2023

Rated 4 out of 5 stars
Verified

Always good

Always good , but so many items out of stock always, such a shame, cannot be helped

Date of experience: November 15, 2023

Rated 4 out of 5 stars
Verified

You did great but...

You did great, all was good in regards to shipping and quality. I will give you 5 stars when you start shipping to Macedonia :)

Date of experience: October 30, 2023

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Rated 5 out of 5 stars
Verified

Excellent

Great company. Have ordered a few times from them, all with no problems or issues. Very happy to recommend them.

Date of experience: October 16, 2023

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