I have ordered from raw powders before and paid for the express shipping (rather expensive by the way). It arrived pretty quick and I was satisfied with the product. However, I placed a larger order on the 16th of February (19 days ago) using the free shipping my order qualified for, and my order had been ‘processed’ since then. I have contacted support twice with no reply. (UK delivery) I shouldn’t have to pay £16 to receive my order faster than 3+ weeks (still not shipped) 2 stars rather than 1 as my first order was satisfactory.
Rawpowders Reviews 244
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Absolutely Fantastic company. Fast shipping, Excellent quality products, good customer service, great website(s*), discounts all the time too. Can't say a single negative word, and I've been using them for a year. I'd only be afraid that more positive publicity would make their products run out faster (they restock diligently in case one wonders) so I almost feel I shouldn't be leaving this review! But honestly, a really good company all round, and that's rare nowadays. I recommend them Highly.
* they have a UK site, and an EU site, I've actually used both, though I usually use the UK one so hence my review for them.
always had a good experience in the past and have purchased multiple times but lately their is a website has an issue stopping the free delivery.
i emailed but didnt get a response, after a week they closed my ticket so reached out via facebook who said their IT would look at it later that day. 2 days later and still not working. ive been trying to place an order for 11 days 😳
update: placed an order and had incorrect postage refunded. website issue resolved later. looking forward to receiving my order
My husband took Phenibut for the first time at the weekend to help with anxiety.
It almost killed him. He collapsed, had a respiratory arrest in the ambulance and had to be observed on the acute care ward through the night where he continued to have breathing difficulties. It is easy to overdose because the dosage instructions are not clear. This is because tolerance develops quickly (within weeks) so users have to up their intake quickly to feel the effect. The hospital print out from Toxbase on Phenibut states it is a ‘highly toxic substance’.
Company details
About Rawpowders
Written by the company
For the convenience of our customers, you can shop in your native language at: rawpowders.co.uk, rawpowders.com, rawpowders.de, rawpowders.se, rawpowders.es, rawpowders.lt
Contact info
United Kingdom
- support@rawpowders.com
- rawpowders.co.uk
Replied to 25% of negative reviews
Typically replies within 1 week
Ridiculous shipping time
I have ordered from raw powders before and paid for the express shipping (rather expensive by the way). It arrived pretty quick and I was satisfied with the product. However, I placed a larger order on the 16th of February (19 days ago) using the free shipping my order qualified for, and my order had been ‘processed’ since then. I have contacted support twice with no reply. (UK delivery) I shouldn’t have to pay £16 to receive my order faster than 3+ weeks (still not shipped) 2 stars rather than 1 as my first order was satisfactory.
Date of experience: March 08, 2025
Bad customer service
Bad customer service.
The parcel has not been delivered for 5 working days and no one can answer what is wrong?
Prices have also increased significantly, probably need to look for another store...
Date of experience: December 06, 2024
Fantastic Product and Service
Fantastic user experience I had an issue with DPD delivering my product to the wrong address and forging my signature,I sent Rawpowders an email and they resolved the issue immediately,very impressed with this company both products and service are outstanding.Well done I will order again.Thank you
Date of experience: November 30, 2024
slow to resolve website issue
always had a good experience in the past and have purchased multiple times but lately their is a website has an issue stopping the free delivery.
i emailed but didnt get a response, after a week they closed my ticket so reached out via facebook who said their IT would look at it later that day. 2 days later and still not working. ive been trying to place an order for 11 days 😳
update: placed an order and had incorrect postage refunded. website issue resolved later. looking forward to receiving my order
Date of experience: September 25, 2024
Reply from Rawpowders
Unable to review products
I tried to review their CBD tablets, but was unable to. The website states that "review must be between 0 and 0 characters long"!
I contacted Rawpowder's support about the issue, but they discarded my email as spam!
This makes me wonder if their reviews are fake.
Date of experience: September 18, 2024
Reply from Rawpowders
Very satisfied with the service and…
Very satisfied with the service and also the products if course! These guys know their business and shipment to my country (SWE) went well smooth 5/5 overall shopping experience:)
Date of experience: June 19, 2024
This shop is great
This shop is great. Deliveries are fast and well-packaged, and the quality of items is excellent. On top of that, it's often possible to get good deals on selected items. Recommend.
Date of experience: January 04, 2024
Good value and prompt delivery
Great products at a good price, all delivered very quickly.
Date of experience: November 22, 2023
Expect a 5 star experience.
Always happy with their products. Speedy UK delivery and overall customer service.
Products are well packaged. Directions are clear on how to use the supplement ordered.
I will always be going back to them
Cheers guys!
Date of experience: November 30, 2023
Always good
Always good , but so many items out of stock always, such a shame, cannot be helped
Date of experience: November 15, 2023
Speedy delivery to here in the UK
Speedy delivery to here in the UK, many thanks for a great product.
Date of experience: November 08, 2023
You did great but...
You did great, all was good in regards to shipping and quality. I will give you 5 stars when you start shipping to Macedonia :)
Date of experience: October 30, 2023
Quality is always top notch
Quality is always top notch. Super quick delivery, particularly coming to the UK from The Netherlands! Can always rely on great customer service.
Date of experience: October 19, 2023
Excellent
Great company. Have ordered a few times from them, all with no problems or issues. Very happy to recommend them.
Date of experience: October 16, 2023
Very good company to deal with
Very good company to deal with. No problems. Good packaging.
Date of experience: September 08, 2023
Great company and products highly…
Great company and products highly recommend and quick shipping
Date of experience: September 03, 2023
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